Emergency Task Force Restoration blog

What to Do in the First Hour After Water Damage Strikes

Written by ETFRestoration | Jun 24, 2025 2:22:58 PM

Water damage isn’t just inconvenient—it’s a race against time. Within 60 minutes, standing water begins penetrating floors and walls; within 24–48 hours, hidden moisture can spawn mold and structural issues . Acting quickly and smartly in that first hour can mean the difference between a minor setback and a long, costly restoration process. Here's your essential guide.

1. Ensure Safety Comes First

Before any cleanup, put safety at the top of your list. Turn off electricity to the affected areas at the breaker, especially if water is near outlets or appliances. Water mixed with electricity is a dangerous combo . Wear protective gloves, sturdy boots, and eye protection. Stay out of sagging ceilings or unstable structures—ignoring safety could lead to more serious damage (or injury).

2. Locate and Stop the Water Source

Your next move is to cut off the water flow. If it's from a burst pipe or appliance, shut off the main valve or the appliance's dedicated line. For storm or roof leaks, use tarps or buckets to temporarily redirect the flow . Limiting additional water intrusion not only protects your property—it aids in clearer, faster restoration.

3. Document Every Last Detail

Before touching a mop, document the scene thoroughly. Take wide shots and close‑ups with your phone, capturing wet walls, soaked furniture, warped flooring, and any damage to structural elements . Create an inventory list—include item values and conditions to support any eventual insurance claim. Consistent, clear visual evidence can dramatically improve your claim's success.

4. Begin Water Removal (Within Reason)

If the situation is safe and manageable—just a few inches of water—start basic extraction with a wet/dry vac, towels, or a mop. Removing even minor standing water slows damage spread . But remember: DIY tools can’t reach hidden moisture behind walls or under floors. Consider professional-grade pumps and dehumidifiers for anything beyond surface water. The right equipment ensures deeper drying and reduces mold risk.

5. Boost Ventilation and Airflow

Once the water is down, open windows and use fans or dehumidifiers to speed up drying . Proper airflow helps prevent mold spores from taking hold—mold can start forming within just 24–48 hours in damp conditions . Keep airflow going until humidity levels drop significantly.

6. Separate Damaged Belongings

Begin sorting items—lamps, rugs, upholstery, clothing—into “salvage” and “discard” piles. Porous materials often harbor moisture and mold, making them costly to clean . Relocate salvageable belongings to higher ground or dry space. This not only protects these items but also helps your restoration team work efficiently.

7. Bring in the Pros (Quickly)

Even smaller damages can hide deeper problems like moisture in subfloors or HVAC systems . That’s where certified professionals make the difference. IICRC‑trained experts use tools like moisture meters, thermal imaging, industrial-grade pumps, and air scrubbers. Their expertise saves you time, money, and peace of mind.

Why That First Hour Is Critical

  • Minimizes structural damage: Water dries outward, so quick removal prevents walls and floors from warping or weakening .

  • Fights mold before it grows: Mold starts within two days—quicker airflow and drying stop it in its tracks .

  • Strengthens insurance claims: Documentation early helps you reclaim more—delays often mean denied claims .